Return and Refund Policy

Last Updated: October 20, 2026

1. Overview

Apollo Service provides online educational courses and digital learning materials focused on fitness, workout techniques, and general wellness education.

Because our products are delivered digitally, physical returns generally do not apply. We aim to handle refund requests fairly and in accordance with applicable consumer protection laws.

2. Refund Request Period

Customers may submit a refund request within 14 calendar days of the purchase date.

Each request will be reviewed according to the circumstances of the purchase, the description of the product, and applicable consumer protection requirements.

Any mandatory refund or withdrawal rights provided by law will be respected.

3. How to Request a Refund

To request a refund, contact our support team by email:

Email: admin@apollotvs.live

Please include the following information:

• Your full name.
• The email address used for the purchase.
• Your order number or transaction reference.
• The purchase date.
• A brief explanation of your request.

We may request additional information reasonably necessary to identify and review the transaction.

4. Review and Processing Time

We aim to respond to refund requests within 5 business days.

If a refund is approved, it will generally be issued to the original payment method. The time required for the funds to appear in your account depends on the payment provider and your financial institution.

If a request is declined, we will explain the decision where appropriate.

5. Digital Course Access and Consumer Rights

The availability of a refund may depend on the circumstances of the purchase and applicable consumer protection laws, including rules governing digital content and online purchases.

Where the law permits an exception to a withdrawal right for digital content, we will rely on that exception only when the applicable legal requirements have been satisfied, including any required customer consent or acknowledgment.

Nothing in this Policy removes or restricts mandatory consumer rights.

6. Duplicate or Incorrect Charges

If you believe you have been charged more than once for the same order or have received an incorrect charge, please contact our support team with your transaction details so we can investigate.

7. Contact Information

For refund requests or questions about this Policy, contact:

Business Name: Apollo Service

Email: admin@apollotvs.live

Website: https://apollotvs.live/